Welcome to PrepFit Meals. These Terms and Conditions (“Terms”) govern your use of our website, services, and purchase of meal products. By placing an order or using our services, you agree to be legally bound by these Terms.
PrepFit Meals (“PrepFit”, “we”, “our”, or “us”) is a meal preparation and delivery service operating in Vancouver, British Columbia, Canada. All meals are prepared in a licensed commercial kitchen in accordance with applicable health and safety regulations.
PrepFit reserves the right to modify, suspend, or discontinue any aspect of its services at any time without prior notice.
By using our website and services, you confirm that:
You are at least 18 years of age
You are legally capable of entering into binding contracts
All information provided is accurate and complete
We reserve the right to refuse service to anyone at our discretion. You agree not to misuse our services, including but not limited to fraudulent orders, unauthorized payment use, or interference with website functionality.
PrepFit Meals operates on a weekly pre-order and subscription-based system, designed to optimize production and reduce food waste:
Orders must be placed before the published weekly cutoff time
Subscription plans renew automatically on a recurring basis
Customers may pause or cancel subscriptions prior to the cutoff deadline
Failure to cancel before the cutoff will result in the order being processed and charged.
All prices are listed in Canadian Dollars (CAD).
Prices are subject to applicable taxes under the laws of British Columbia.
Full payment is required at checkoutWe accept:
Credit and debit cards
Apple Pay / Google Pay
We reserve the right to adjust pricing at any time without prior notice.
PrepFit reserves the right to:
Modify pricing at any time
Correct pricing errors
Refuse or cancel orders resulting from incorrect pricing
Due to the nature of meal preparation:
Orders cannot be modified or cancelled after the weekly cutoff time
Requests made after the cutoff will not be accommodated
This is non-negotiable — it’s operationally necessary for food production. Customers are responsible for reviewing their orders prior to submission.
Customers agree to:
Provide accurate delivery or pickup information.
Be available at the designated time.
PrepFit Meals is not responsible for:
Missed deliveries due to incorrect information
Unattended deliveries
Spoilage resulting from delayed retrieval
Risk transfers to the customer upon delivery or pickup.
You are responsible for proper handling of all food products.
Meals must be refrigerated immediately upon receipt.
Meals should be consumed within 3–7days.
PrepFit Meals is not liable for:
Improper storage
Consumption beyond recommended timeframes
PrepFit Meals prepares food in a commercial kitchen where common allergens may be present, including but not limited to:
Nuts
Dairy
Gluten
Soy
Eggs
While we implement reasonable food safety practices, we cannot guarantee that standard menu items are free from allergens due to the possibility of cross-contact during preparation.
Customers with food allergies or dietary restrictions are encouraged to notify us in advance and apply for our Allergen Protocol Service, which—subject to availability—may include:
Modified meal preparation procedures
Use of designated equipment and preparation areas
Additional handling controls to reduce cross-contact risk
Please note:
Participation in the Allergen Protocol Service must be confirmed by PrepFit prior to order fulfillment
Even with enhanced precautions, we cannot guarantee a completely allergen-free environment
Customers with severe allergies should exercise their own judgment when consuming prepared foods
By purchasing from PrepFit, you acknowledge and accept these risks.
All sales are final.
Customers must report any issues within 24 hours of delivery or pickup. At our sole discretion, PrepFit may offer:
Store credit
Replacement meals
Refunds will not be issued for:
Late complaints
Personal taste preferences
Customer ordering errors
PrepFit reserves the right to:
Modify menus on a weekly basis
Substitute ingredients or menu items based on availability
We will make reasonable efforts to maintain consistency but do not guarantee identical products.
To the fullest extent permitted by applicable law, PrepFit Meals shall not be liable for:
Allergic reactions or dietary sensitivities
Illness or injury arising from food consumption
Damages resulting from improper handling or storageIndirect, incidental, or consequential damages
Your use of our products and services is at your own risk.
All content on the PrepFit website, including text, branding, logos, and images, is the property of PrepFit Meals and may not be reproduced or used without prior written consent.
These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada.
Any disputes shall be resolved in the courts of British Columbia.
PrepFit reserves the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of any revised Terms.
PrepFit Meals
Email Address:
customersupport@prepfit.co
Contact :
480-555-0103
Business Address:
8711 Alexandra Rd, Richmond, BC, V6X 1C3
Our inviting ambiance and attentive service create an atmosphere that feels like home, inviting guests to linger and savor every moment.
